Refund Policy

for Everglades Holiday Park Airboat Tours & Rides

If you are not able to visit the park for any reason, and you would like to request a refund, please read through our ticket refund policy below to see if you are eligible for a refund, especially for the Everglades tours and activities. Each refund request must be reviewed and either approved or denied by a park manager. Feel free to call the park at 954-434-8111 to discuss your specific situation in terms of why you are requesting a refund.


Ticket refunds will be provided only in the event of extreme emergencies and, in some cases, serious illness and injury. This applies to tickets purchased both online and in-person at the park. All ticket refunds must be reviewed case by case by management at Everglades Holiday Park in order to consider each case for a refund.


Tickets purchased online and presented at the park for refund will be reviewed by management. If your case is approved for a refund, your credit card will be credited back the amount paid for the tickets purchased through the website. Tickets purchased online cannot be combined with any other offers or discounts.


In the event you purchased multiple tickets online and one of the guests in your group has had an extreme emergency, become seriously ill, or injured, a park manager will review your case for a partial refund. If your case is approved for a partial refund, you will be credited back the full amount you paid online for all tickets; however, you must purchase new tickets at the front desk for the amount of guests that will be joining you.


Tickets purchased at the park and presented for refund will be reviewed by management. If your case is approved for refund, you will either be credited back the amount you paid on your credit card, or you will be given cash back in the same amount if you paid in cash for the tickets.


We may update this refund policy from time to time by publishing a new version on our website.

How to Contact Us

If you have any questions or concerns about the Everglades Holiday Park Refund Policy you may contact us at 954-434-8111 or [email protected] This Refund Policy was updated in June 2018. ©